We holistically look at modern day problems, to deliver user centric products and services for the savvy businesses and consumers of today.
Our recent works demonstrate the diverse set of challenges and opportunities that we embrace on a daily basis.
We are currently consulting Nando’s during a digital transformation, redefining their digital visual identity and UX principles, bringing it to life with a new internal team.
We supported Mind mental heath charity in the strategic definition and development of their paid for services, by conducting a series of service design techniques to determine where to focus their efforts and attention in sustaining an industry leading service.
From concept to opening, we defined the end to end digital guest journey, including the implementation of a fully integrated wearable with payments, lockers, tickets and photos.
During 2017-18 we consulted on a project of Digital Transformation. Our aim was to fix the current broken guest journey, through a series of strategic digital initiatives that drive satisfaction, data and revenue.
We are currently working with the CEO of WeGift.io to visualise the next generation of their products and services.
We worked with the founders to redesign and build their website, updating it to meet modern SEO standards.
We are currently on the board of a non for profit CIC, helping them to get off the ground and create opportunities for the community of Atherstone.
With over 10 years in the digital industry, our direct Polly Thompson brings a breath of experience. Below are some historical projects delivered while employed at AKQA.
3 user journeys that demonstrate the future experience of Barclaycard customers, in the light of the newly defined 3 year strategy.
A project of business transformation, looking at TAG Heuer customer service and post purchase experience
Design of an exclusive app for the Premier League referee squad
Design principles for a rebranded DAQRI, visualised in new website architecture and wireframes.
Strategic recommendations and design principles for a mobile first website
Mobile first design on campaign pages leading up to the Olympics.
The latest version of the world wide, award winning Nike + training club app.
An interactive educational app, creating your own stories from the very best of BBC Earth footage.
Diving into the attitudes and mindsets of modern day athletes